Our Reviews
Here’s what our customers are saying about us!
From 112 reviews
Excellent experience! Fast, great knowledge, fair price. Great work. No hassle.
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Thank you so much Tim! We are so happy to have been of service in replacing your garage door spring for you yesterday. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
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My O’Brien technician was fantastic he got my door adjusted quickly and accurately and I’m way better off than I was before because I had just pulled the plug I couldn’t make it work right. Now I got my garage back and I am extremely happy … read more
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Hello Guy! Thank you so very much for taking the time to come and leave such kind words regarding your recent and previous service experiences with us. It was an absolute pleasure working with you today! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff
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I’m writing this review on behalf of my grandparents whose garage door would not open this morning. Brian came to the rescue promptly and identified and fixed the problem right away. Excellent service; highly recommend!
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Thank you kindly Kelsi! We are so happy to hear you and your grandparents had such a great service experience with our technician Brian. It was such a pleasure working with you and your family and we wish you all a wonderful rest of your week. Warm Regards, O'Brien Staff.
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First, I want to say THANK YOU, to Amber Lee today for her kind and helpful attitude with me, especially the day after Christmas. She asked me to check a couple things on my sensors since my garage door was working, and then stopping....… read more
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Hello Mary Anne! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with both Brian and Amber Lee. It always makes our day to hear such amazing feedback from our valued customers. We work very hard to provide the best customer experience possible, and we are so pleased to hear we were up to your standards! It was an absolute pleasure to have been of assistance in servicing your garage door for you today! We thank you so very much for your time, your business, and it has been such a pleasure working with you over the years! We wish you and your family a very safe and happy New Year, and we look forward to working with you in 2021, and in the years to come. Warm Regards, O'Brien Staff.
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Brian was efficient and courteous. He fixed my problem and also gave the tracks a little TLC. Thank you, O'Brien! Your team does great work!
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Thank you kindly Carol! It was such a pleasure working with you today and we are so happy to hear that your service experience with Brian was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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I've been using O'Brien for my home and rental properties. They respond quickly and their technicians and very friendly and knowledgeable. Brian was just out to replace springs and did a great job. Would highly recommend O'Brien.
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Thank you kindly Dave! We are more than happy to hear that your service experience with Brian was so great. It was an absolute pleasure replacing your garage door springs for you on Friday. We thank you for your time and business, and we look forward to continuing to work with you for many years to come! Warm Regards, O'Brien Staff.
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I used O'Brien Garage Doors in November for maintenance for my garage door. The service was done by Brian who was very professional and knowledgeable. I would recommend O'Brien for their service. My door goes up and down very smoothly … read more
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Thank you kindly Susan! We are so happy to hear you had such a great service experience with our technician Brian in November. It was an absolute pleasure servicing and getting your garage door working smoothly for you. We thank you for your time, your business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
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Prompt, Fast, Professional Service!! Even on Saturdays!!
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Thank you so much John! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
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Great service and very helpful. Great customer service! Will call again!
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Thank you kindly Thomas! We are so happy to have been of assistance in servicing your garage door for you last Friday, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Thanks for the great service! Staff came earlier than the original scheduled. Staff was friendly, polite, and approachable. Staff gave me an honest assessment and throughly service.
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The work itself was excellent. There was a 3 hour window and less than 30 mins before the end of it I received a call advising an unexpected technician non availability and did I want to reschedule – "no" – I've already used up half of my … read more
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Hello, thank you very much for your kind words regarding the work that was done, we are very happy that you are satisfied with the workmanship! We very much apologize for the late call to see if you were able to reschedule and as well for the dispatch call not going through. It is very important that all of our customers are very satisfied, and when we hear this feedback, we will get with the proper team members right away to improve this experience. We thank you very much for your time, your business, your feedback, and we hope that you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
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Thomas G was wonderful! He diagnosed the problem quickly and was able to fix it for so much less than a new door. Very personable and professional! 🙂
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Thank you kindly Laurel! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing your garage door for you on Thursday. We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
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After initially ordering the wrong garage door, the customer service team communicated every step with regard to the progress on my revised order. The new garage door and opener arrived quickly and the installation team hauled away all the … read more
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Hi Tami! Thank you so much for taking the time to leave such kind words regarding your recent service experience with our team. It always makes our day to hear such kind words from our valued customers! We are so happy to have been of service in installing your new garage door and opener for you. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Hard workers. Arrived at 10:30 a.m. and worked hard & installed double door garage and left at 4:30. It was a big job. I would highly recommend this company. They did great clean up, too.
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Hello Lucy! Thank you so much for taking the time to leave such kind words regarding your recent experience with us! We are so happy to have been of service in installing your new garage door. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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I was so pleased with the service I received from O'Brien, they were prompt, fast and friendly just what their AD promotes. I was happy how the service technician took the time to teach me what I needed to know and other things to keep … read more
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Hello Julie! We are so happy to hear you were so pleased with your service experience with us this month. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure replacing your keypad and getting your new garage door remotes programmed for you. We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Jose came for a tune up, and quickly showed me the real problem and that a tune up wouldn't solve it! Also showed me a coupon that will save me money! Professional, fast, and trustworthy!
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Thank you so very much Michael! We are so happy to hear you had such a great service experience with our technician Jose. It was an absolute pleasure servicing your garage door for you on Friday! We thank you for your time, your business, and we look forward to working with you in the future! Warm Regards, O’Brien Staff.
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The whole process of investigating, estimating, getting samples, ordering was fast & effortless.Special thanks to Amberly, Ashley & Tiffany for all their help. The installation was flawless, quick & the training appreciated. Great … read more
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Fair pricing and did a great job! A little bit of an up sell, but not hardcore and pretty relaxed. Willing to only get some what I needed.
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Hi Mr. Ramsay! Thank you so much for taking the time to come and leave kind words regarding your recent experience with us! We are very happy to have been of service in repairing your garage door system, and we very much appreciate your time and your business! Customer care is our top priority, and as it is always our goal to make sure we are very thorough and that the system is working in tip top shape, we are so happy that you were satisfied with your visit! We look forward to being of service for many years to come with any garage door repair needs you may have in the future, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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I have used O'Brien twice and the service is beyond excellent. Each time I was told what the problem was and the options I had to fix it. On time, quality parts, knowledgeable and friendly technician. I had a broken spring which caused the … read more
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Hello Colleen! Thank you so very much for taking the time to come and leave such kind words regarding your recent and past experiences with us. We are so happy to have been of assistance in servicing your garage door for you yesterday. It has been such a pleasure working with you over the years! We thank you for your time, your business, and look forward to working with you in the Spring, and in the years to come. Warm Regards, O'Brien Staff.
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Sam is 19 years old and has been replacing and repairing garage doors with his Dad since he was knee high. He put in a new belt drive opener and rollers and keypad and we realized my 2004 Prius is so old it couldn't receive the newest … read more
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Hello Paul! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Sam and our team. It was such a pleasure installing your garage door opener for you last week and we are very happy to hear that opening your garage door no longer awakens the neighborhood dogs! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Good communication from dispatch regarding the technicians status. And once the tech was on site, he was efficient and professional.
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Hello Scottie! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in changing out your garage door spring for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
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Our technician was very prompt [noon], very effective, efficient and professional. He checked out and adjusted our garage door, offered advice, and responded thoroughly to all of our questions. We are VERY HAPPY with O'Brien Garage Doors … read more
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Thank you kindly Jim and Marcie! We very much appreciate your kind words regarding your recent experience with us! It was a pleasure performing your garage door tune up for you yesterday. It always makes our day to hear such kind words from our valued customers! We are so happy to have been your garage door company of choice over the years. We thank you very much for your time, your business, and we hope you have a great rest of your week! Warm Regards, O'Brien Staff.
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We had a great experience with O'Brien Garage Doors. From our experience with Jose who came to measure and did a great job recommending a door to fit our needs to the communication prior to install to the install itself, service was … read more
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Hello Andrea! Thank you so much for taking the time to leave such kind words regarding your recent experience with Jose and our team! We are so happy to have been of service in installing your new garage door. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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The installer was very professional and helpful
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Thank you very much Troy! We are so happy to have been of service in replacing your garage door opener, and servicing your garage door! We thank you very much for your time, your business, and we hope that you have a wonderful beautiful weekend! Warm Regards, O'Brien Staff.
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Working with this company is really an amazing experience. The technician was very kind and really knew what he was doing. I would really recommend Camron Garage Door Repair & Locks!
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Thank you very much for taking the time to leave very kind words Heath! We hope that you have a wonderful week and look forward helping you out with any garage door needs you may need in the future! Warm Regards.
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We have had O'Brien service twice in 6 years and very pleased with their work but equally so their customer service. Jose and Nicholas were a great team. Thank you!
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Hi Mary Lou! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! It is always so nice to hear that our customers are satisfied. We are so happy to have been of service with your garage door needs! We hope that you have a wonderful rest of your week, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Fantastic experience with O’Brien Garage Doors. Our cable snapped, trapping both of our cars in the garage. I was able to schedule an appointment quickly and Jose did an awesome job with the repair. Very quick and professional. Jose was … read more
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Thank you so very much Jimmy for taking the time to come and leave such kind, positive words on your recent experience with Jose! It was such a pleasure getting you taken care of quickly so that you were able to get out of your garage and move forward with your week. We very much appreciate your time and business and look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Not much to say except that the visit and fix to our garage door (snapped cord with rusted hinges) went pretty painlessly and flawlessly. Jose was really easy to work with and I felt like he was interested in helping us understand the state… read more
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Thank you so very much Hai for taking the extra time to come and share such kind words regarding your recent service with Jose! We truly appreciate your time, your business, and are glad we were able to work with you on your repair. We look forward to working with you for many years to come and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Looking through the numerous positive reviews is a testament to the professionalism and workmanship of O'Brien Garage Doors and Jerred specifically.Jerred came out to do a tune up and install weatherstripping. He ended up replacing the … read more
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Thank you so so very much Mr. Boyer for coming and taking the time to leave such kind feedback on your recent experience with Jerred! We truly appreciate your time in having us to your home and choosing to work with us. It is always such a pleasure to work with our valued customers such as yourself. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Jerred from O'Brien just finished up a full tune-up, track alignment, and roller upgrade on our garage door. I liked his positive attitude and the care he has for doing his job right. Easy to work with, simple appointment scheduling, on-… read more
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Thank you so very much Mr. Swenson for taking the time to come and share kind words regarding your experience yesterday with Jerred! It was such a pleasure working with you! We very much appreciate your time, your business, and looking forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Highly recommend! Fast service! Replaced broken springs some cracked brackets, and replaced rollers with higher quality with bearings.
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Thank you so very much Tim for taking the time to come and provide kind words regarding your experience with us last week! We very much appreciate your time and business and look forward to working with you for many years to come! Enjoy this beautiful weather! Warm Regards, O'Brien Staff.
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Friendly, fast, explained everything to me very clearly so I would understand exactly what needed to be done and why – so helpful!
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Hi Kaitlin! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! We are so happy that we were able to get you all taken care of with your garage door repair! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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After getting estimates from three different companies including O'Brien Garage Doors, O'Brien had the best pricing. They provided a clean and simple estimate, and were even willing to put in a temporary fix for no cost until my new garage … read more
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Friendly, honest, professional and fast service. Highly recommend!
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Excellent service. The technician explained all of our options for repairing our door and put no pressure on us as we decided what to do. He did great work and showed us exactly what he did. We'll use them again for sure.
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I've had to call O'Brien out twice, and not because of their work. We have a tiny alley garage and it is easy to accidentally run into the garage rather than park inside of it. Both times I have had phenomenal service from an absolutely … read more
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Rob was terrific, honest and quick.
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O’Brien did their best to correct a situation and make it right!
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Quick, personal and fast service. Jerred did a fabulous job.
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Fantastic service! O'Brien was able to send someone out a Saturday and fix my door without event. Much appreciated & would recommend.
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Very impressed with the level of customer service & the technician that completed the work. Jerred was very friendly and helpful; he answered all my questions, went over my options and took the time to explain everything in detail. … read more
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I called in the evening when my door crashed sideways. They were out the next morning. Jerred was super friendly and knowledgeable. He fixed what needed to be fixed and gave us recommendations for additional maintenance and replacement … read more
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I used O’Brien’s Garage Doors because I had two extremely old garage door openers that I thought needed replacement. Jerred came out and was fantastic!! He analyzed everything and made sure that he explained everything to me and replaced … read more
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On time, knowledgeable, fast, friendly and quality workmanship. Couldn't ask for more.
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I called O'Brien Garage Doors Repair after I found out my one of the extension cables rusted out and the door came down and jammed.This was an emergency job. The nice lady on the phone took down my info and told me the tech would be out in … read more
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Jerred, the installer, was excellent. No nonsense installation and honest friendly service.
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Had a technician come out today, he was kind, professional, and told me how to maintain my door. Will definitely call them again.
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They came out Tuned up and Oiled our Door with in 1 Day. Awesome Customer service! I would Recommend them to anyone. We will definitely call them again.
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Jerred was fast, effective and courteous. He was also honest in hisanalysis of my door issues. Exactly what you'd want an employee to be.
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Wow! 6 hours ago I had a busted garage door opener and now I have a completely repaired opener AND a repaired door as well. The O Brien service person totally understood what was wrong and explained everything to me before starting … read more
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Jerred was very friendly and helpful. He took time to explain what he saw and answered all of my questions. Scheduling was also very quick and friendly.
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Made an appointment with O’Brien Garage Doors to have ours serviced (broken spring). Jerred came out same day and repaired in a timely manner. We were very happy with Jerred as he was positive, knowledgeable, and professional. Job well … read more
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Every experience we've had with O'Brien has been outstanding. The technicians are honest, personable and capable. When our door was acting up this winter, Jerred came out that same afternoon, explained exactly what wasn't working and showed… read more
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Jerred spent time explaining the reasons he felt we were having problems with our garage-door opener. Took time so I understood what the reasons were for the fix he suggested! I followed up with new batteries for all parts of the system… read more
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Awesome service! Their technician, Jerred, is the best. He loves his work, only recommends what you really need, and goes out of his way to do extra maintenance while on site. Super experience.
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Jared did a great job on getting the repair taken care of quickly. Good follow up from the initial call to when the fix was completed. Would have received five stars if they had the part available on the first call but Jared made it right… read more
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Very professional...Jared assessed the problem and was able to fix it even though it was a commercial door...also lifetime warranty on the cables that were replaced......thank you!!
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Jerred did a marvelous job explaining the situation and consulting on best options to fix my door. He was very knowledgeable and kind. I would his expertise and O’Brien to all!
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Professional and prompt.
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Been having issues with our garage door and called O'Brien. Couldn't be happier with the timeliness the service and the professionalism especially with the technician Jarred who was above all expectations in his explanations and patience … read more
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Very happy with service call that we had with O'Brien Garage Doors. Jerrod the technician did a great job of evaluating the problem, explaining our options to fix the issues, then quickly and successfully completing the work.
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Thanks Jerred for the tine up!
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O'Brien's response time for my non-emergency service request was most admirable – less than one hour! Jarred, the service tech, quickly assessed the issue and suggested I contact the original installer for warranty work on the 5 year old … read more
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My husband was very impressed with the service provided by Jerred. The repairs worked great and saved us a ton of time if he had tried to do them himself. We highly recommend them!
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Excellent Customer Service! Jared was very professional and explained the necessary repairs and maintenance needed to have a safe and secure door.
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A+ service!! Very friendly and prompt service. They came out and we're very thorough with our garage. The garage door now runs nice and quiet. I will definitely recommend their services to our friends and family.
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Jose was great to work with! Super friendly and awesome customer service:)
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Excellent service. Very quick and thorough. Highly recommend O'Brien Garage Doors.
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We were very pleased with our purchase of a garage door opener. The tech was very pleasant and efficient. I forgot to give a coupon to the tech for the installation. After the fact the they refunded the value of the coupon.
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Jose serviced our garage doors last fall. He got them back into great working order. Making an appointment was fast and easy, and the price was fair. He was more than happy to answer any questions I had. This past winter, we were having … read more
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Same day service. Right on time. Diagnosed quickly and fixed not only the immediate problem (it wasn't opening all the way) but also the poor installation. My garage door made the WORST noises, but I figured the fix would mean a whole new … read more
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Technician was very knowledgeable and provided excellent repair service for my garage door. I appreciated the work he did and the knowledge he displayed to repair my garage door. The work he did was excellent and the cost was reasonable!
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My garage spring broke and I couldn't open the garage. They came out the same day within a couple hours of my call. Very responsive, fast, and reasonably priced. Would definitely use their services again.
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Rob arrived early, completed the Genie door opener tune-up, and pointed out a couple of places I could upgrade my old equipment. I went along with his suggestion to replace the rollers on both sides of the door. Now my door is much quieter … read more
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On short notice they showed up on time and did a great job for a fair price. Well done!
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Jose was EXCELLENT! He explained everything really well, gave me my options and time to think what I wanted to fix/repair/replace. He was prompt, knowledgeable, QUICK!, and a really great garage door repairman. O'Brien overall was really … read more
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Had routine maintenance done on our door since it had been many years since we did anything. Had the rusty cables and rollers replaced. Service tech was on time, knowledgeable and friendly. Would use them again.
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Jose did a great job of assessing our needs during a tune up of the garage door at our newly purchased home. The garage door closes much better now.
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Last weekend Jose came out to figure out why my garage door wasn't closing consistently with the remote. I also usually had to hold down the button in the garage to get the door to close, and if I didn't hold it down the whole time, the … read more
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My garage door came off the track on a Monday night, I called O'Brien right away and they offered to send one out that night. I told them that wouldn't be necessary and we scheduled a technician to come out the next day between 1 and 3. … read more
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Jose was very polite and knowledgeable. He tried everything to get out sensors to work on his first trip to our house. He came back and installed a new opener. He explained everything from how it works and how to maintain it. He also, did… read more
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Our garage door failed, we had no clue what the problem was. A nice young man came out and explained to us what was needed and all of the various options. He also suggested a solution to a problem that we had since the building of our house… read more
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Rory was very prompt and took care of everything. He explained what was wrong and fix it fast. Garage door is very quiet now and works great!
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Excellent service – was professional – highly recommended
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On January 12th my garage door system finally failed, after many years of faithful service. I went online to read reviews of prospective companies in the Twin Cities. O'Brien's ranking stood out from all the others. I made an appointment… read more
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My garage door refused close one night. I pulled the release cord to manually close the door but worried that anyone could just open my garage door. I called O'Brien at 6pm and they came out the next morning. Technician Rory showed me how… read more
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O'brien Garage Doors quoted me a price showed up in about 1 hour on the same day. The serviceman Rory was very professional and helpful in identifying any long and short term concerns. I am very satisfied with this company and would … read more
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I have had obrien garage doors at my home 3 different times, they very professional, an on time, they explain what they are doing, an they are very good at what they are doing. They were at our home 3 different times for different … read more
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Rory was prompt, polite, knowledgeable. We are so pleased with the service he provided on our garage door. Highly recommend this company.
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So, last night the garage door busted. We recently bought the house and the door hadn't really been maintained well, so there were a couple issues that needed attention in addition to the break. The repair guy (Rory) did what he could to … read more
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I have had o'brein service my garage over the ten years I've lived at my current residence. They have done a tremendous job every time. The are extremely professional and do exceptional work. They have advised me on everything that needs to… read more
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Well, this a five star company, no doubt about it. I had a problem with my door and they came out the same day, and at a very reasonable cost for what they had to do. If I ever have a need again, this is the first place i'll call..Thank … read more
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