Our Reviews
Here’s what our customers are saying about us!
From 208 reviews
The crew did an excellent job, and the door is all that was promised. Thanks for your great work.
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Thank you, David! It was such a pleasure to have been of service in installing your new garage door for you and we are so glad the results were everything you were hoping for. We are so happy to have had the opportunity to assist you with your garage door needs on Thursday and we hope to be your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
I believe that the name of the O'Brien's Garage Doors technician who helped us out was Brian. He was terrific, both from a personal and professional standpoint. Very polite with helpful, with very easy to understand suggestions. He was a… read more
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Thank you kindly, Charles! We are so happy to hear you had such a great experience with our technician Brian. It was such a pleasure servicing and getting your garage door working smoothly for you on Thursday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
Technician was very knowledgable and clearly explained the issue and fixes. I am very happy with the service.
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Hello Darin! Thank you so much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure working with you on Monday! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
We will call O'Brien Garage Door Specialists again for all of our garage door needs. We had a professional first contact with the person who answered our call, and they were able to promptly assign a professional to our house. Our garage … read more
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Hi Sophie! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Nicholas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in performing your garage door tune up for you on Wednesday. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
Woke up to find our garage door spring had snapped thus trapping our vehicles in the garage. O'Brien was able to come out the same day with a fix. Our tech, Brian was knowledgable and genuine. With out pressure, he helped us make a … read more
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Thank you kindly, Brandi! It was such a pleasure installing your new garage door springs for you on Friday. We are so happy to hear that your service experience with Brian and our team was so great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
Technician Brian was exceptionally skillful, knowledgable and friendly. He was very helpful and did nice work describing our door replacement options. He also applied “first aid” to the badly damaged door.O’Brien is lucky to have Brian; … read more
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Thank you kindly! We are so happy to hear you had such a great experience with our technician Brian. It was such a pleasure working with you last month! We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
The worker from O’Brien was right on time, and literally had my garage door predicament solved within 15 minutes! He additionally provided me with helpful information about when to replace my garage doors. They will definitely be getting my… read more
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Hello Mary! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure working with you this month! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
Just needed a new opener and Brian our tech was out the same day we called. He came back with the right parts and did the install. He was very polite and informative. The customer service was very good.
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Thank you kindly, Jana! We are more than happy to hear that your service experience with Brian was great. It was an absolute pleasure installing your new garage door opener for you this month. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
We have used O'brien twice, once to install a new opener on our 3rd stall and most recently to replace our old opener when the spring broke on our main stall door. Both times they were able to get us scheduled quickly, they arrived on time … read more
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Hi Mike! We thank you very much for your time and business over the last few years and are so happy to have been of assistance with your garage door repair and opener installation needs! Thank you very much for your kind words regarding your experience with Adam as well, we absolutely love to hear it! Your feedback and experience are extremely important to us, so we will work to provide some clarity regarding the springs below 🙂 We very much apologize if Adam was not 100% clear in the options regarding the springs. Clear communication is a top priority of ours! While we do replace extension springs, as of late, we normally do not carry the extension springs on the truck (we can pick them up and come back to install). Reason being, in our area, we come across torsion spring set ups about 95% of the time. We generally want to make sure the trucks are stocked with what we are using the most of so that the technicians have them all on hand when needed. In the event we need to use an extension spring, we'd prefer to pick up a fresh new one for our customers instead of using ones that have been sitting on a truck for a long time (not used very often.) We generally recommend a torsion spring system over an extension spring system for the following reasons. 1. torsion springs tend to have a much higher lifecycle than extension springs and tend …
Needed a new garage door installed and am happy with the work. Seemed reasonably priced. Technicians were friendly, efficient and on time. They made a small billing mistake, which I called about afterwards. They apologized and were very … read more
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Hello Kyle! Thank you so much for taking the time to leave such kind words regarding your recent experience with our team. We are so happy to have been of service in installing your new garage door for you on Tuesday and we very much appreciate your understanding regarding the small overcharge! We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
4-Star Review: Efficient and Knowledgeable, with a Slight Scheduling IssueI recently had an excellent experience with O'Brien Garage Door Company that nearly warranted a full five-star review. The technician, Brian, was exceptional. After… read more
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Hi Wanda! Thank you very much for taking the time to come and leave such wonderfully kind words regarding your recent experience with Brian and your automatic opener installation! We are so happy to have been of assistance with your garage door/opener needs! We apologize for not being able to schedule you sooner on that first call, but are happy you let us know you preferred quicker service and we were able to bump you up 🙂 It has been such a pleasure working with you over the many years, and we look forward to assisting you with any garage door repair needs you may have in the years to come. We wish you a wonderful weekend! Warm Regards, O'Brien Staff.
Brian was so nice & did an amazing jobwhen he came to fix my door. I really appreciated the reasonable price on service, too.
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Thank you so much, Kristina! We very much appreciate your time and business, and we are so happy to hear your service experience with Brian was so amazing. Warm Regards, O’Brien Staff.
Adam was fab. He replaced the rollers and pulleys on my garage door and it works like new. He’s easy to work with and was attentive to my requests. O’Brien was easy to schedule with and gave a good value for my money..
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Thank you kindly, Maureen! We are so happy to hear you had such a great experience with our technician Adam. It was such a pleasure replacing your garage door rollers and pulleys for you on Friday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
Adam was thorough and explained everything so we could decide how to proceed with the work. It was done in a timely manner.
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Thank you kindly, Linda! We are more than happy to hear that your service experience with Adam was great. It was an absolute pleasure replacing your garage door spring for you on Monday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
Adam was on time and worked very efficiently. He was very knowledgeable and answered all the questions I had. He cleaned up after himself and was very pleasant have at the house
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Thank you kindly, Ryan! We are so happy to hear you had such a great experience with our technician Adam. It was such a pleasure servicing and getting your garage door working smoothly for you on Saturday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
I highly recommend O'Brien Garage Doors. They did a great job for me. The tech told me what the problem was, repaired the problem, and I think charged me a reasonable price for the work. The tech was friendly, on time, and knew what he … read more
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Hello George! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you this past month! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
Adam was great to work with and really went the extra mile to help me. It was a positive experience all around!
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Thank you kindly, Courtney! We are more than happy to hear that your service experience with Adam was great. It was an absolute pleasure assisting you with your garage door needs on Friday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
Work was completed quickly and professionally, garage door works like new. The technician explained everything that was needed and the price quoted was accurate. Very impressed, thank you.
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Thank you kindly, Patrick! We are so happy to hear you had such a great experience with our technician. It was such a pleasure servicing your garage door for you on Friday. We thank you for your time and business, and we wish you a wonderful week! Warm Regards, O'Brien Staff.
We had a broken garage door spring, and O'Brien was able to schedule us right away. Adam did a great job replacing our springs, and he performed some additional tuning and maintenance on the garage door as well. The work comes with a 1 year… read more
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Thank you kindly, Danny! We are more than happy to hear that your service experience with Adam was so great. It was an absolute pleasure replacing your garage door spring for you today! We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
I had a garage door emergency and these folks were able to get a technician out that day. Service was fast, reliable and affordable.
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Thank you kindly, Barb! We are so happy to hear you had such a great emergency service experience with our team. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
Adam did a great job. He arrived during the scheduled time frame, he was knowledgeable and very professional. Thank you.
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Thank you kindly, Meghan! We are more than happy to hear that your service experience with Adam was great. It was an absolute pleasure replacing your garage door springs for you on Wednesday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
Wonderful work done by Adam! He was professional, explained the issue and what needed to be done to solve it. He worked effectively and efficiently. I really appreciated his honesty and hard work to get it done. My garage door looks great! … read more
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Hi Lisa! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Adam. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you last Mondaay! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
Brian did a great job. He showed up with the wrong unit but happily ran back to the shop and got the right one and installed it.
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Thank you kindly, Joseph! It was such a pleasure installing your new garage door opener for you this month. We are so happy to hear that your service experience with Brian was great! We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
Great service from Adam! Efficient and friendly for our tune up and repair.
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Thank you kindly, Jenny! It was such a pleasure working with you and we are so happy to hear that your service experience with Adam was great. We thank you for your time and business and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
Adam explained well what the problems were and had recommendations that made sense! Good communication skills!!
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Hello Sharon! Thank you so much for taking the time to come leave kind words regarding your recent service experience with Adam. It was such a pleasure working performing your garage door tune up for you yesterday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
Adam South, determined my problem quickly, and installed a new garage door opener for me. He worked fast and is really good at what he does. He took the time to walk me through and explain everything and made me feel comfortable with asking… read more
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Hello Janet! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with Adam. It always makes our day to hear such amazing feedback from our valued customers! It was a pleasure installing your garage door opener for you on Friday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
Adam was very professional and explained everything to me. I appreciated his thoroughness.
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Thank you kindly, Karen! We are so happy to hear your service experience with Adam on Tuesday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
Brian did an excellent job! Great customer service.
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Thank you kindly, Richard! We are so happy to hear your service experience with Brian on Wednesday was so great. We thank you for your time and business and it was such a pleasure performing your garage door tune up for you! Warm Regards, O'Brien Staff.
Saturday mid afternoon my garage door cable came undone, making it inoperable. I called O'Brien at 2:30 PM and they had a technician out by 5:00 PM. The Technician was quickly assessed the situation and did the repair, reset the springs, … read more
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Hi Rick! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in getting your garage door back on track for you on Saturday evening! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
The installer efficiently installed the remote keypad and help me sync unit to car remote. Everything works great. Very professional. than k you
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Thank you kindly, John! We are so happy to hear your service experience with us on Thursday was so great. We thank you for your time and business and it was such a pleasure installing your new keypad for you! Warm Regards, O'Brien Staff.
Jose did an excellent job, I would recommend him to friends and family
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Thank you kindly, Dmytro! It was such a pleasure installing your new garage door spring for you on Wednesday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful week! Warm Regards, O'Brien Staff.
Excellent service! Friendly staff, honest feedback about our current garage door.
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Thank you kindly, Max! We are so happy to hear your service experience with us yesterday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
Our tech was prompt and polite. He went over all the issues and told us plainly what was urgent and what could wait. He fixed our issues quickly and professionally!
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Thank you kindly, Michael! We are more than happy to hear that your service experience was so wonderful. It was an absolute pleasure performing your garage door tune up for you this past month. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
The installers of my garage door were very professional and thorough. I would highly recommend them. 👍
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Thank you kindly, Robert! It was such a pleasure installing your new garage door for you last week and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
technician was so helpful, door works great!
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Thank you so much, Mary! It was a pleasure installing your new garage door opener for you on Thursday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
I called O'Brien Garage Doors and was able to get an appointment on the next business day, which was great for me since I did not have an emergency. Their installer arrived on schedule and quickly identified that my old garage door opener … read more
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Hi Derik! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your new garage door opener for you on Monday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
Thomas came out when scheduled, got my springs properly tensioned and tuned up the door. Happy customer.
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Thank you kindly, Jane! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly for you on Tuesday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
Jose knew his stuff, gave good advice and was quick and thorough
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Thank you kindly, Clay! We are so happy to hear your service experience with Jose on Thursday was so great. We thank you for your time and business and it was such a pleasure replacing your garage door springs for you! Warm Regards, O'Brien Staff.
The tech was very helpful in explaining us the issues with our garage door and provide us options. Answered all our questions patiently. We highly recommend O'Brien Garage Doors.
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Thank you kindly, Srividya! We are more than happy to hear that your service experience with us was great. It was an absolute pleasure working with you this week. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
Good, prompt service, with recommendations for future improvements but no hard sells
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Hello Greg! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure installing your new garage door opener for you on Saturday! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
Friendly, honest, professional and fast service. Highly recommend! They were able to come same day and the price was very fair.
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Hi Amy! Thank you very kindly! It was such a pleasure working with you on Wednesday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
We recently moved into a house and wanted to get the garage doors checked, one of as making a loud noise. Brian from O’Brian came and was great. He let us know that the equipment was newer and needed time to break in. He recommended a light… read more
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Hi Alexandre! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in performing your garage door tune-up for you on Wednesday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
My spring had broken on my garage door and so I called O’Brien and they did a wonderful job. Brian from the company showed up and was very professional and knew exactly what he was doing. I would definitely recommend this company to anybody… read more
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Thank you kindly, Jerry! We are so happy to hear that your service experience with Brian was wonderful! It was such a pleasure installing your new garage door spring for you on Thursday. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
Everything went smooth. From making an appointment, to the service technician who handled my repair. Brian, the technician was very knowledgeable, and professional. He told me what was wrong with my garage door, what was needed to fix it. … read more
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Hi Thomas! Thank you very much for taking the time to come and leave such kind words regarding your recent service experience with Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Wednesday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
Garage door rep was knowledgeable and personable! Easily figured out the "catch" on the door when it opened. So smart!! Thanks you! Now our garage door is "silent"
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Thank you kindly, Verna! We are so happy to have been of assistance in performing your garage door tune-up for you on Tuesday. We thank you so much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
I have used O'Brien twice and each time has been a very satisfactory experience. They answer the phone. They come when they say they will. They are direct about costs and the fees seem reasonable. They don't over complicate the solution. … read more
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Hi Michael! Thank you so very much for taking the time to come and leave such kind words regarding your service experiences with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you last week. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
O'brien Garage Doors were AWESOME!!!. Had a spring snap so we couldn't get the Garage Door open. The technician Terrence showed up within two hours, he was excellent in his work, had us back up and running in under an hour. highly Recommend… read more
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Hi Mark! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Terrence. It always makes our day to hear such amazing feedback from our valued customers! It was such a pleasure replacing your garage door springs for you! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
We had a new door assembly three years ago. Had a problem with one of the rollers and they came and fixed it asap. Great service and showed up when they said.
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Thank you kindly, Steve! We are so happy to hear your service experience on Wednesday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
I was very impressed with the service I received. Brian, the technician, was friendly and professional. The person who answered the phone to schedule the appointment provided excellent customer service as well. I will definitely recommend O… read more
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Thank you kindly, Steve! We are so happy Brian was able to assist you with your garage door needs last week. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
Brian was fast and knowledgeable and O'Brien was reasonably priced. I needed assistance connecting the opener to my car opener button and they were very helpful.
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Thank you kindly Terry! We are more than happy to hear that your service experience with Brian was so great. It was an absolute pleasure installing your garage door opener for you this last week. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
Family owned. Fixed my garage door. Fast,Friendly, on time. Lowest service charge in town. Highly recommend!!!
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Hello George! Thank you very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure working with you on Thursday! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
I was referred to O'Brien garage doors for a new garage door and I am very happy with the results! The door is high quality and the service was prompt!! The door is quiet unlike my old door and you can tell that the service technician is … read more
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Hello Leif! Thank you so much for taking the time to leave such kind words regarding your recent service experience with our team! We are so happy you were referred to us, as it was an absolute pleasure installing your new garage door for you yesterday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
Fair estimate & good installation. I was a cautious at first as the company is an out-of-state contractor and didn't have the fancy truck like you see around here. No concerns at all after installation. Thank you!
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Hello Rod! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
Called O'Brien for a maintenance tune up on our garage door. Tech did a good jjob and recommended that the rollers should be replaced as they are 50 years old. We have lined up a date to do tihis.
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Thank you kindly Dick! We are so happy to hear you had such a great experience with our technician. It was such a pleasure servicing your garage door for you on Tuesday! We thank you for your time and business, and we look forward to installing your new rollers for you next week! Warm Regards, O'Brien Staff.
Found on a mailer coupon. I left message to schedule and they replied promptly. Schedule was fair. There needed to be a change and they were excellent in their communication. I had a specific problem that they found quickly. After being… read more
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Thank you kindly Matthew! We are so happy to hear you had such a great service experience with us. It was such a pleasure performing your garage door tune up for you on Friday. We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
O’Brien did a truly fantastic job – great communication, they explained things thoroughly, and price was really reasonable. We also cannot say enough nice things about Jose! He was a delight to work with, and his help is so greatly … read more
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Thank you kindly Hannah! We are so happy to hear you had such a great service experience with our technician Jose. It was such a pleasure servicing your garage door for you on Saturday. We thank you for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
Technician was thorough and walked through every step. Garage door almost sounds new. Great job done quickly. Highly recommended!
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Thank you kindly Washington! We are more than happy to hear that your service experience with our technician was so great. It was an absolute pleasure performing your garage door tune up for you on Thursday. We thank you for your time, business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
I have to say – after you guys fixed a couple of things, the garage door is so quite and moves smoothly. Thank you!!
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Thank you very kindly Marci! We are so happy to have been of assistance in servicing your garage door for you last week. We thank you for your time, your business, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
Excellent service, very good customer service and I really appreciated that they will send a technician who speaks Spanish
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Thank you very kindly Janneth! It was such a pleasure working with you on Tuesday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
Excellent experience! Fast, great knowledge, fair price. Great work. No hassle.
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Thank you so much Tim! We are so happy to have been of service in replacing your garage door spring for you yesterday. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
My O’Brien technician was fantastic he got my door adjusted quickly and accurately and I’m way better off than I was before because I had just pulled the plug I couldn’t make it work right. Now I got my garage back and I am extremely happy … read more
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Hello Guy! Thank you so very much for taking the time to come and leave such kind words regarding your recent and previous service experiences with us. It was an absolute pleasure working with you today! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff
I’m writing this review on behalf of my grandparents whose garage door would not open this morning. Brian came to the rescue promptly and identified and fixed the problem right away. Excellent service; highly recommend!
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Thank you kindly Kelsi! We are so happy to hear you and your grandparents had such a great service experience with our technician Brian. It was such a pleasure working with you and your family and we wish you all a wonderful rest of your week. Warm Regards, O'Brien Staff.
First, I want to say THANK YOU, to Amber Lee today for her kind and helpful attitude with me, especially the day after Christmas. She asked me to check a couple things on my sensors since my garage door was working, and then stopping....… read more
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Hello Mary Anne! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with both Brian and Amber Lee. It always makes our day to hear such amazing feedback from our valued customers. We work very hard to provide the best customer experience possible, and we are so pleased to hear we were up to your standards! It was an absolute pleasure to have been of assistance in servicing your garage door for you today! We thank you so very much for your time, your business, and it has been such a pleasure working with you over the years! We wish you and your family a very safe and happy New Year, and we look forward to working with you in 2021, and in the years to come. Warm Regards, O'Brien Staff.
Brian was efficient and courteous. He fixed my problem and also gave the tracks a little TLC. Thank you, O'Brien! Your team does great work!
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Thank you kindly Carol! It was such a pleasure working with you today and we are so happy to hear that your service experience with Brian was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
I've been using O'Brien for my home and rental properties. They respond quickly and their technicians and very friendly and knowledgeable. Brian was just out to replace springs and did a great job. Would highly recommend O'Brien.
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Thank you kindly Dave! We are more than happy to hear that your service experience with Brian was so great. It was an absolute pleasure replacing your garage door springs for you on Friday. We thank you for your time and business, and we look forward to continuing to work with you for many years to come! Warm Regards, O'Brien Staff.
I used O'Brien Garage Doors in November for maintenance for my garage door. The service was done by Brian who was very professional and knowledgeable. I would recommend O'Brien for their service. My door goes up and down very smoothly … read more
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Thank you kindly Susan! We are so happy to hear you had such a great service experience with our technician Brian in November. It was an absolute pleasure servicing and getting your garage door working smoothly for you. We thank you for your time, your business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
Great service and very helpful. Great customer service! Will call again!
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Thank you kindly Thomas! We are so happy to have been of assistance in servicing your garage door for you last Friday, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
Thanks for the great service! Staff came earlier than the original scheduled. Staff was friendly, polite, and approachable. Staff gave me an honest assessment and throughly service.
Thanks
Thomas G was wonderful! He diagnosed the problem quickly and was able to fix it for so much less than a new door. Very personable and professional! 🙂
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Thank you kindly Laurel! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing your garage door for you on Thursday. We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
The work itself was excellent. There was a 3 hour window and less than 30 mins before the end of it I received a call advising an unexpected technician non availability and did I want to reschedule – "no" – I've already used up half of my … read more
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Hello, thank you very much for your kind words regarding the work that was done, we are very happy that you are satisfied with the workmanship! We very much apologize for the late call to see if you were able to reschedule and as well for the dispatch call not going through. It is very important that all of our customers are very satisfied, and when we hear this feedback, we will get with the proper team members right away to improve this experience. We thank you very much for your time, your business, your feedback, and we hope that you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
After initially ordering the wrong garage door, the customer service team communicated every step with regard to the progress on my revised order. The new garage door and opener arrived quickly and the installation team hauled away all the … read more
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Hi Tami! Thank you so much for taking the time to leave such kind words regarding your recent service experience with our team. It always makes our day to hear such kind words from our valued customers! We are so happy to have been of service in installing your new garage door and opener for you. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
I was so pleased with the service I received from O'Brien, they were prompt, fast and friendly just what their AD promotes. I was happy how the service technician took the time to teach me what I needed to know and other things to keep … read more
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Hello Julie! We are so happy to hear you were so pleased with your service experience with us this month. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure replacing your keypad and getting your new garage door remotes programmed for you. We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
Hard workers. Arrived at 10:30 a.m. and worked hard & installed double door garage and left at 4:30. It was a big job. I would highly recommend this company. They did great clean up, too.
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Hello Lucy! Thank you so much for taking the time to leave such kind words regarding your recent experience with us! We are so happy to have been of service in installing your new garage door. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
Jose came for a tune up, and quickly showed me the real problem and that a tune up wouldn't solve it! Also showed me a coupon that will save me money! Professional, fast, and trustworthy!
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Thank you so very much Michael! We are so happy to hear you had such a great service experience with our technician Jose. It was an absolute pleasure servicing your garage door for you on Friday! We thank you for your time, your business, and we look forward to working with you in the future! Warm Regards, O’Brien Staff.
The whole process of investigating, estimating, getting samples, ordering was fast & effortless.Special thanks to Amberly, Ashley & Tiffany for all their help. The installation was flawless, quick & the training appreciated. Great … read more