Our Reviews
Here’s what our customers are saying about us!
From 42 reviews
The work itself was excellent. There was a 3 hour window and less than 30 mins before the end of it I received a call advising an unexpected technician non availability and did I want to reschedule – "no" – I've already used up half of my … read more
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Hello, thank you very much for your kind words regarding the work that was done, we are very happy that you are satisfied with the workmanship! We very much apologize for the late call to see if you were able to reschedule and as well for the dispatch call not going through. It is very important that all of our customers are very satisfied, and when we hear this feedback, we will get with the proper team members right away to improve this experience. We thank you very much for your time, your business, your feedback, and we hope that you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
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Thomas G was wonderful! He diagnosed the problem quickly and was able to fix it for so much less than a new door. Very personable and professional! 🙂
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Thank you kindly Laurel! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing your garage door for you on Thursday. We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
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After initially ordering the wrong garage door, the customer service team communicated every step with regard to the progress on my revised order. The new garage door and opener arrived quickly and the installation team hauled away all the … read more
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Hi Tami! Thank you so much for taking the time to leave such kind words regarding your recent service experience with our team. It always makes our day to hear such kind words from our valued customers! We are so happy to have been of service in installing your new garage door and opener for you. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Hard workers. Arrived at 10:30 a.m. and worked hard & installed double door garage and left at 4:30. It was a big job. I would highly recommend this company. They did great clean up, too.
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Hello Lucy! Thank you so much for taking the time to leave such kind words regarding your recent experience with us! We are so happy to have been of service in installing your new garage door. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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I was so pleased with the service I received from O'Brien, they were prompt, fast and friendly just what their AD promotes. I was happy how the service technician took the time to teach me what I needed to know and other things to keep … read more
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Hello Julie! We are so happy to hear you were so pleased with your service experience with us this month. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure replacing your keypad and getting your new garage door remotes programmed for you. We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Jose came for a tune up, and quickly showed me the real problem and that a tune up wouldn't solve it! Also showed me a coupon that will save me money! Professional, fast, and trustworthy!
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Thank you so very much Michael! We are so happy to hear you had such a great service experience with our technician Jose. It was an absolute pleasure servicing your garage door for you on Friday! We thank you for your time, your business, and we look forward to working with you in the future! Warm Regards, O’Brien Staff.
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The whole process of investigating, estimating, getting samples, ordering was fast & effortless.Special thanks to Amberly, Ashley & Tiffany for all their help. The installation was flawless, quick & the training appreciated. Great … read more
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Fair pricing and did a great job! A little bit of an up sell, but not hardcore and pretty relaxed. Willing to only get some what I needed.
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Hi Mr. Ramsay! Thank you so much for taking the time to come and leave kind words regarding your recent experience with us! We are very happy to have been of service in repairing your garage door system, and we very much appreciate your time and your business! Customer care is our top priority, and as it is always our goal to make sure we are very thorough and that the system is working in tip top shape, we are so happy that you were satisfied with your visit! We look forward to being of service for many years to come with any garage door repair needs you may have in the future, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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I have used O'Brien twice and the service is beyond excellent. Each time I was told what the problem was and the options I had to fix it. On time, quality parts, knowledgeable and friendly technician. I had a broken spring which caused the … read more
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Hello Colleen! Thank you so very much for taking the time to come and leave such kind words regarding your recent and past experiences with us. We are so happy to have been of assistance in servicing your garage door for you yesterday. It has been such a pleasure working with you over the years! We thank you for your time, your business, and look forward to working with you in the Spring, and in the years to come. Warm Regards, O'Brien Staff.
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Sam is 19 years old and has been replacing and repairing garage doors with his Dad since he was knee high. He put in a new belt drive opener and rollers and keypad and we realized my 2004 Prius is so old it couldn't receive the newest … read more
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Hello Paul! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Sam and our team. It was such a pleasure installing your garage door opener for you last week and we are very happy to hear that opening your garage door no longer awakens the neighborhood dogs! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Good communication from dispatch regarding the technicians status. And once the tech was on site, he was efficient and professional.
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Hello Scottie! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in changing out your garage door spring for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
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Our technician was very prompt [noon], very effective, efficient and professional. He checked out and adjusted our garage door, offered advice, and responded thoroughly to all of our questions. We are VERY HAPPY with O'Brien Garage Doors … read more
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Thank you kindly Jim and Marcie! We very much appreciate your kind words regarding your recent experience with us! It was a pleasure performing your garage door tune up for you yesterday. It always makes our day to hear such kind words from our valued customers! We are so happy to have been your garage door company of choice over the years. We thank you very much for your time, your business, and we hope you have a great rest of your week! Warm Regards, O'Brien Staff.
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We had a great experience with O'Brien Garage Doors. From our experience with Jose who came to measure and did a great job recommending a door to fit our needs to the communication prior to install to the install itself, service was … read more
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Hello Andrea! Thank you so much for taking the time to leave such kind words regarding your recent experience with Jose and our team! We are so happy to have been of service in installing your new garage door. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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The installer was very professional and helpful
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Thank you very much Troy! We are so happy to have been of service in replacing your garage door opener, and servicing your garage door! We thank you very much for your time, your business, and we hope that you have a wonderful beautiful weekend! Warm Regards, O'Brien Staff.
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Working with this company is really an amazing experience. The technician was very kind and really knew what he was doing. I would really recommend Camron Garage Door Repair & Locks!
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Thank you very much for taking the time to leave very kind words Heath! We hope that you have a wonderful week and look forward helping you out with any garage door needs you may need in the future! Warm Regards.
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We have had O'Brien service twice in 6 years and very pleased with their work but equally so their customer service. Jose and Nicholas were a great team. Thank you!
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Hi Mary Lou! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! It is always so nice to hear that our customers are satisfied. We are so happy to have been of service with your garage door needs! We hope that you have a wonderful rest of your week, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Fantastic experience with O’Brien Garage Doors. Our cable snapped, trapping both of our cars in the garage. I was able to schedule an appointment quickly and Jose did an awesome job with the repair. Very quick and professional. Jose was … read more
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Thank you so very much Jimmy for taking the time to come and leave such kind, positive words on your recent experience with Jose! It was such a pleasure getting you taken care of quickly so that you were able to get out of your garage and move forward with your week. We very much appreciate your time and business and look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Not much to say except that the visit and fix to our garage door (snapped cord with rusted hinges) went pretty painlessly and flawlessly. Jose was really easy to work with and I felt like he was interested in helping us understand the state… read more
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Thank you so very much Hai for taking the extra time to come and share such kind words regarding your recent service with Jose! We truly appreciate your time, your business, and are glad we were able to work with you on your repair. We look forward to working with you for many years to come and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Looking through the numerous positive reviews is a testament to the professionalism and workmanship of O'Brien Garage Doors and Jerred specifically.Jerred came out to do a tune up and install weatherstripping. He ended up replacing the … read more
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Thank you so so very much Mr. Boyer for coming and taking the time to leave such kind feedback on your recent experience with Jerred! We truly appreciate your time in having us to your home and choosing to work with us. It is always such a pleasure to work with our valued customers such as yourself. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Jerred from O'Brien just finished up a full tune-up, track alignment, and roller upgrade on our garage door. I liked his positive attitude and the care he has for doing his job right. Easy to work with, simple appointment scheduling, on-… read more
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Thank you so very much Mr. Swenson for taking the time to come and share kind words regarding your experience yesterday with Jerred! It was such a pleasure working with you! We very much appreciate your time, your business, and looking forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Highly recommend! Fast service! Replaced broken springs some cracked brackets, and replaced rollers with higher quality with bearings.
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Thank you so very much Tim for taking the time to come and provide kind words regarding your experience with us last week! We very much appreciate your time and business and look forward to working with you for many years to come! Enjoy this beautiful weather! Warm Regards, O'Brien Staff.
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Friendly, fast, explained everything to me very clearly so I would understand exactly what needed to be done and why – so helpful!
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Hi Kaitlin! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! We are so happy that we were able to get you all taken care of with your garage door repair! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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After getting estimates from three different companies including O'Brien Garage Doors, O'Brien had the best pricing. They provided a clean and simple estimate, and were even willing to put in a temporary fix for no cost until my new garage … read more
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Friendly, honest, professional and fast service. Highly recommend!
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Excellent service. The technician explained all of our options for repairing our door and put no pressure on us as we decided what to do. He did great work and showed us exactly what he did. We'll use them again for sure.
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I've had to call O'Brien out twice, and not because of their work. We have a tiny alley garage and it is easy to accidentally run into the garage rather than park inside of it. Both times I have had phenomenal service from an absolutely … read more
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Rob was terrific, honest and quick.
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O’Brien did their best to correct a situation and make it right!
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Quick, personal and fast service. Jerred did a fabulous job.
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Fantastic service! O'Brien was able to send someone out a Saturday and fix my door without event. Much appreciated & would recommend.
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Very impressed with the level of customer service & the technician that completed the work. Jerred was very friendly and helpful; he answered all my questions, went over my options and took the time to explain everything in detail. … read more
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I called in the evening when my door crashed sideways. They were out the next morning. Jerred was super friendly and knowledgeable. He fixed what needed to be fixed and gave us recommendations for additional maintenance and replacement … read more
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I used O’Brien’s Garage Doors because I had two extremely old garage door openers that I thought needed replacement. Jerred came out and was fantastic!! He analyzed everything and made sure that he explained everything to me and replaced … read more
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On time, knowledgeable, fast, friendly and quality workmanship. Couldn't ask for more.
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I called O'Brien Garage Doors Repair after I found out my one of the extension cables rusted out and the door came down and jammed.This was an emergency job. The nice lady on the phone took down my info and told me the tech would be out in … read more
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Jerred, the installer, was excellent. No nonsense installation and honest friendly service.
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Had a technician come out today, he was kind, professional, and told me how to maintain my door. Will definitely call them again.
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They came out Tuned up and Oiled our Door with in 1 Day. Awesome Customer service! I would Recommend them to anyone. We will definitely call them again.
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Jerred was fast, effective and courteous. He was also honest in hisanalysis of my door issues. Exactly what you'd want an employee to be.
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Wow! 6 hours ago I had a busted garage door opener and now I have a completely repaired opener AND a repaired door as well. The O Brien service person totally understood what was wrong and explained everything to me before starting … read more
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Jerred was very friendly and helpful. He took time to explain what he saw and answered all of my questions. Scheduling was also very quick and friendly.
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Jerred did a marvelous job explaining the situation and consulting on best options to fix my door. He was very knowledgeable and kind. I would his expertise and O’Brien to all!
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