Our Reviews

Here’s what our customers are saying about us!

From 190 reviews
sara smith
sara smith
Great service, thanks for saving our old system, saved some money.
via Google
Maureen Brennan
Maureen Brennan
Adam was fab. He replaced the rollers and pulleys on my garage door and it works like new. He’s easy to work with and was attentive to my requests. O’Brien was easy to schedule with and gave a good value for my money..
via Google
Linda McKnight
Linda McKnight
Adam was thorough and explained everything so we could decide how to proceed with the work. It was done in a timely manner.
Response from business owner
Thank you kindly, Linda! We are more than happy to hear that your service experience with Adam was great. It was an absolute pleasure replacing your garage door spring for you on Monday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Ryan Nystuen
Ryan Nystuen
Adam was on time and worked very efficiently. He was very knowledgeable and answered all the questions I had. He cleaned up after himself and was very pleasant have at the house
Response from business owner
Thank you kindly, Ryan! We are so happy to hear you had such a great experience with our technician Adam. It was such a pleasure servicing and getting your garage door working smoothly for you on Saturday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
George Kosa
George Kosa
I highly recommend O'Brien Garage Doors. They did a great job for me. The tech told me what the problem was, repaired the problem, and I think charged me a reasonable price for the work. The tech was friendly, on time, and knew what he … read more
Response from business owner
Hello George! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you this past month! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Courtney Poja
Courtney Poja
Adam was great to work with and really went the extra mile to help me. It was a positive experience all around!
Response from business owner
Thank you kindly, Courtney! We are more than happy to hear that your service experience with Adam was great. It was an absolute pleasure assisting you with your garage door needs on Friday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Mary Klein
Mary Klein
The job was completed quickly and the problem was resolved.
Response from business owner
Thank you kindly, Mary! It was such a pleasure working with you on Monday and we look forward to being your garage door company of choice for years to come. Warm Regards, O'Brien Staff.
via Google
Patrick Doring
Patrick Doring
Work was completed quickly and professionally, garage door works like new. The technician explained everything that was needed and the price quoted was accurate. Very impressed, thank you.
Response from business owner
Thank you kindly, Patrick! We are so happy to hear you had such a great experience with our technician. It was such a pleasure servicing your garage door for you on Friday. We thank you for your time and business, and we wish you a wonderful week! Warm Regards, O'Brien Staff.
via Google
Lisa Eichten
Lisa Eichten
Fast service, quality work, knowledgeable installer! We will continue to use them.
Response from business owner
Thank you so much, Lisa! We very much appreciate your time and business, and it was such a pleasure installing your new garage door opener with you this month. Warm Regards, O’Brien Staff.
via Google
Danny Schwalen
Danny Schwalen
We had a broken garage door spring, and O'Brien was able to schedule us right away. Adam did a great job replacing our springs, and he performed some additional tuning and maintenance on the garage door as well. The work comes with a 1 year… read more
Response from business owner
Thank you kindly, Danny! We are more than happy to hear that your service experience with Adam was so great. It was an absolute pleasure replacing your garage door spring for you today! We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Jackie Francis
Jackie Francis
Very knowledgeable. He did more than I asked for, like tuning up my doors. Pricing is reasonable.
Response from business owner
Thank you so much, Jackie! We very much appreciate your time and business, and it was such a pleasure assisting you with your garage door needs on Friday. Warm Regards, O’Brien Staff.
via Google
Barb Brynstad
Barb Brynstad
I had a garage door emergency and these folks were able to get a technician out that day. Service was fast, reliable and affordable.
Response from business owner
Thank you kindly, Barb! We are so happy to hear you had such a great emergency service experience with our team. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
John Leet
John Leet
Fantastic service!
Response from business owner
Thank you so much, John! We very much appreciate your time and business, and it was such a pleasure replacing your garage door spring for you on Wednesday. Warm Regards, O’Brien Staff.
via Google
James Pierce
James Pierce
Awesome service. They showed up on time and resolved the issue quickly.
Response from business owner
Thank you so much, James! We very much appreciate your time and business, and it was such a pleasure replacing your garage door springs for you this month. Warm Regards, O’Brien Staff.
via Google
Meghan Momberger
Meghan Momberger
Adam did a great job. He arrived during the scheduled time frame, he was knowledgeable and very professional. Thank you.
Response from business owner
Thank you kindly, Meghan! We are more than happy to hear that your service experience with Adam was great. It was an absolute pleasure replacing your garage door springs for you on Wednesday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Lisa D
Lisa D
Wonderful work done by Adam! He was professional, explained the issue and what needed to be done to solve it. He worked effectively and efficiently. I really appreciated his honesty and hard work to get it done. My garage door looks great! … read more
Response from business owner
Hi Lisa! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Adam. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you last Mondaay! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Joseph Regan
Joseph Regan
Brian did a great job. He showed up with the wrong unit but happily ran back to the shop and got the right one and installed it.
Response from business owner
Thank you kindly, Joseph! It was such a pleasure installing your new garage door opener for you this month. We are so happy to hear that your service experience with Brian was great! We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Jenny Newman
Jenny Newman
Great service from Adam! Efficient and friendly for our tune up and repair.
Response from business owner
Thank you kindly, Jenny! It was such a pleasure working with you and we are so happy to hear that your service experience with Adam was great. We thank you for your time and business and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Sharon Boyden
Sharon Boyden
Adam explained well what the problems were and had recommendations that made sense! Good communication skills!!
Response from business owner
Hello Sharon! Thank you so much for taking the time to come leave kind words regarding your recent service experience with Adam. It was such a pleasure working performing your garage door tune up for you yesterday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Janet Kaiser
Janet Kaiser
Adam South, determined my problem quickly, and installed a new garage door opener for me. He worked fast and is really good at what he does. He took the time to walk me through and explain everything and made me feel comfortable with asking… read more
Response from business owner
Hello Janet! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with Adam. It always makes our day to hear such amazing feedback from our valued customers! It was a pleasure installing your garage door opener for you on Friday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Karen Douglas
Karen Douglas
Adam was very professional and explained everything to me. I appreciated his thoroughness.
Response from business owner
Thank you kindly, Karen! We are so happy to hear your service experience with Adam on Tuesday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Richard
Richard
Brian did an excellent job! Great customer service.
Response from business owner
Thank you kindly, Richard! We are so happy to hear your service experience with Brian on Wednesday was so great. We thank you for your time and business and it was such a pleasure performing your garage door tune up for you! Warm Regards, O'Brien Staff.
via Google
Rick Byers
Rick Byers
Saturday mid afternoon my garage door cable came undone, making it inoperable. I called O'Brien at 2:30 PM and they had a technician out by 5:00 PM. The Technician was quickly assessed the situation and did the repair, reset the springs, … read more
Response from business owner
Hi Rick! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in getting your garage door back on track for you on Saturday evening! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
John Michael Mac Donald
John Michael Mac Donald
The installer efficiently installed the remote keypad and help me sync unit to car remote. Everything works great. Very professional. than k you
Response from business owner
Thank you kindly, John! We are so happy to hear your service experience with us on Thursday was so great. We thank you for your time and business and it was such a pleasure installing your new keypad for you! Warm Regards, O'Brien Staff.
via Google
DMYTRO
DMYTRO
Jose did an excellent job, I would recommend him to friends and family
Response from business owner
Thank you kindly, Dmytro! It was such a pleasure installing your new garage door spring for you on Wednesday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful week! Warm Regards, O'Brien Staff.
via Google
Max Windmiller
Max Windmiller
Excellent service! Friendly staff, honest feedback about our current garage door.
Response from business owner
Thank you kindly, Max! We are so happy to hear your service experience with us yesterday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Nancy Alfton
Nancy Alfton
Very professional and thorough.
Response from business owner
Thank you very kindly, Nancy! It was such a pleasure working with you yesterday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Michael Dendinger
Michael Dendinger
Our tech was prompt and polite. He went over all the issues and told us plainly what was urgent and what could wait. He fixed our issues quickly and professionally!
Response from business owner
Thank you kindly, Michael! We are more than happy to hear that your service experience was so wonderful. It was an absolute pleasure performing your garage door tune up for you this past month. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Robert Radke
Robert Radke
The installers of my garage door were very professional and thorough. I would highly recommend them. 👍
Response from business owner
Thank you kindly, Robert! It was such a pleasure installing your new garage door for you last week and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Mary Lee
Mary Lee
technician was so helpful, door works great!
Response from business owner
Thank you so much, Mary! It was a pleasure installing your new garage door opener for you on Thursday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Derik Newman
Derik Newman
I called O'Brien Garage Doors and was able to get an appointment on the next business day, which was great for me since I did not have an emergency. Their installer arrived on schedule and quickly identified that my old garage door opener … read more
Response from business owner
Hi Derik! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your new garage door opener for you on Monday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Jane Green
Jane Green
Thomas came out when scheduled, got my springs properly tensioned and tuned up the door. Happy customer.
Response from business owner
Thank you kindly, Jane! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly for you on Tuesday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Clay Gustafson
Clay Gustafson
Jose knew his stuff, gave good advice and was quick and thorough
Response from business owner
Thank you kindly, Clay! We are so happy to hear your service experience with Jose on Thursday was so great. We thank you for your time and business and it was such a pleasure replacing your garage door springs for you! Warm Regards, O'Brien Staff.
via Google
Liz Crozier
Liz Crozier
Great job as usual
Response from business owner
Thank you kindly, Liz! We very much appreciate your time and business, and it has been a pleasure working with you over the years. Warm Regards, O’Brien Staff.
via Google
Srividya Vaidyanathan
Srividya Vaidyanathan
The tech was very helpful in explaining us the issues with our garage door and provide us options. Answered all our questions patiently. We highly recommend O'Brien Garage Doors.
Response from business owner
Thank you kindly, Srividya! We are more than happy to hear that your service experience with us was great. It was an absolute pleasure working with you this week. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Brian D
Brian D
Above and beyond. I'd totally get them again.
Response from business owner
Thank you kindly, Brian! We very much appreciate your time and business, and it was such a pleasure installing your new garage door spring for you this month. Warm Regards, O’Brien Staff.
via Google
Greg Hunter
Greg Hunter
Good, prompt service, with recommendations for future improvements but no hard sells
Response from business owner
Hello Greg! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure installing your new garage door opener for you on Saturday! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
R H
R H
Very good!
Response from business owner
Thank you kindly, Reed! We very much appreciate your time and business, and it was such a pleasure installing your new garage door springs for you last week. Warm Regards, O’Brien Staff.
via Google
John McGirl
John McGirl
Great service and very nice man
Response from business owner
Thank you kindly, John! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
Aly McCollow
Aly McCollow
Great service! Easy scheduling & quick turnaround.
Response from business owner
Thank you so much, Aly! We very much appreciate your time and business, and it was such a pleasure installing your new garage door opener for you last month. Warm Regards, O’Brien Staff.
via Google
Tonia Baxter
Tonia Baxter
Fast service and great work!
Response from business owner
Thank you so much, Tonia! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you yesterday. Warm Regards, O’Brien Staff.
via Google
Steve Carlson
Steve Carlson
Brian arrived on time and did a terrific job!
Response from business owner
Hi Steve! Thank you very kindly! It was such a pleasure working with you yesterday to replace your garage door springs, and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Mary Hartman
Mary Hartman
Thanks. Service timely and polite.
Response from business owner
Thank you, Mary! It has been a pleasure working with you over the years and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Betty Johnson
Betty Johnson
Very punctualKnew right away what the problem was and had it fixed in no time.
Response from business owner
Hi Betty! Thank you very kindly! It was such a pleasure working with you on Thursday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Alexandre Ruggiero
Alexandre Ruggiero
We recently moved into a house and wanted to get the garage doors checked, one of as making a loud noise. Brian from O’Brian came and was great. He let us know that the equipment was newer and needed time to break in. He recommended a light… read more
Response from business owner
Hi Alexandre! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in performing your garage door tune-up for you on Wednesday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Jerry Brooks
Jerry Brooks
My spring had broken on my garage door and so I called O’Brien and they did a wonderful job. Brian from the company showed up and was very professional and knew exactly what he was doing. I would definitely recommend this company to anybody… read more
Response from business owner
Thank you kindly, Jerry! We are so happy to hear that your service experience with Brian was wonderful! It was such a pleasure installing your new garage door spring for you on Thursday. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
THOMAS KENNEDY
THOMAS KENNEDY
Everything went smooth. From making an appointment, to the service technician who handled my repair. Brian, the technician was very knowledgeable, and professional. He told me what was wrong with my garage door, what was needed to fix it. … read more
Response from business owner
Hi Thomas! Thank you very much for taking the time to come and leave such kind words regarding your recent service experience with Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Wednesday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Gary Witzany
Gary Witzany
Garage door rep was knowledgeable and personable! Easily figured out the "catch" on the door when it opened. So smart!! Thanks you! Now our garage door is "silent"
Response from business owner
Thank you kindly, Verna! We are so happy to have been of assistance in performing your garage door tune-up for you on Tuesday. We thank you so much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Michael Friedman
Michael Friedman
I have used O'Brien twice and each time has been a very satisfactory experience. They answer the phone. They come when they say they will. They are direct about costs and the fees seem reasonable. They don't over complicate the solution. … read more
Response from business owner
Hi Michael! Thank you so very much for taking the time to come and leave such kind words regarding your service experiences with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you last week. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
jeff benadum
jeff benadum
Fantastic service at a fair price!
Response from business owner
Thank you so much, Jeff! It was such a pleasure installing your new garage door springs for you last Thursday, and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Scott Meyer
Scott Meyer
Fast, prompt, professional and efficient.Thank you!!
Response from business owner
Thank you kindly, Scott! We very much appreciate your time and business, and it was such a pleasure working with you on Thursday. Warm Regards, O’Brien Staff.
via Google
mark leonard
mark leonard
O'brien Garage Doors were AWESOME!!!. Had a spring snap so we couldn't get the Garage Door open. The technician Terrence showed up within two hours, he was excellent in his work, had us back up and running in under an hour. highly Recommend… read more
Response from business owner
Hi Mark! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Terrence. It always makes our day to hear such amazing feedback from our valued customers! It was such a pleasure replacing your garage door springs for you! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Steve Venarchick
Steve Venarchick
We had a new door assembly three years ago. Had a problem with one of the rollers and they came and fixed it asap. Great service and showed up when they said.
Response from business owner
Thank you kindly, Steve! We are so happy to hear your service experience on Wednesday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Alex St.
Alex St.
Great job fix so fast
Response from business owner
Thank you so much, Alex! We very much appreciate your time and business, and it was such a pleasure working with you! Warm Regards, O’Brien Staff.
via Google
Steve S
Steve S
I was very impressed with the service I received. Brian, the technician, was friendly and professional. The person who answered the phone to schedule the appointment provided excellent customer service as well. I will definitely recommend O… read more
Response from business owner
Thank you kindly, Steve! We are so happy Brian was able to assist you with your garage door needs last week. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Greg Cline
Greg Cline
Beautiful experience from start toFinish. Quality products, expert installation and left the work site tidy.
Response from business owner
Thank you very kindly Greg! It has been such a pleasure working with you and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Terry Heinze
Terry Heinze
Brian was fast and knowledgeable and O'Brien was reasonably priced. I needed assistance connecting the opener to my car opener button and they were very helpful.
Response from business owner
Thank you kindly Terry! We are more than happy to hear that your service experience with Brian was so great. It was an absolute pleasure installing your garage door opener for you this last week. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
George Dox
George Dox
Family owned. Fixed my garage door. Fast,Friendly, on time. Lowest service charge in town. Highly recommend!!!
Response from business owner
Hello George! Thank you very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure working with you on Thursday! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
leif nallick
leif nallick
I was referred to O'Brien garage doors for a new garage door and I am very happy with the results! The door is high quality and the service was prompt!! The door is quiet unlike my old door and you can tell that the service technician is … read more
Response from business owner
Hello Leif! Thank you so much for taking the time to leave such kind words regarding your recent service experience with our team! We are so happy you were referred to us, as it was an absolute pleasure installing your new garage door for you yesterday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Kent Pitman
Kent Pitman
Tech showed up on time & got everything taken care of promptly. Door working well now. Definitely will work with them again.
via Google
Rod Coleman
Rod Coleman
Fair estimate & good installation. I was a cautious at first as the company is an out-of-state contractor and didn't have the fancy truck like you see around here. No concerns at all after installation. Thank you!
Response from business owner
Hello Rod! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Dick Petersen
Dick Petersen
Called O'Brien for a maintenance tune up on our garage door. Tech did a good jjob and recommended that the rollers should be replaced as they are 50 years old. We have lined up a date to do tihis.
Response from business owner
Thank you kindly Dick! We are so happy to hear you had such a great experience with our technician. It was such a pleasure servicing your garage door for you on Tuesday! We thank you for your time and business, and we look forward to installing your new rollers for you next week! Warm Regards, O'Brien Staff.
via Google
Matthew Lassegard
Matthew Lassegard
Found on a mailer coupon. I left message to schedule and they replied promptly. Schedule was fair. There needed to be a change and they were excellent in their communication. I had a specific problem that they found quickly. After being… read more
Response from business owner
Thank you kindly Matthew! We are so happy to hear you had such a great service experience with us. It was such a pleasure performing your garage door tune up for you on Friday. We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
Alex Patty
Alex Patty
Great service, techs & installation!
Response from business owner
Thank you so much Alex! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you last week. Warm Regards, O’Brien Staff.
via Google
Hannah Anderson
Hannah Anderson
O’Brien did a truly fantastic job – great communication, they explained things thoroughly, and price was really reasonable. We also cannot say enough nice things about Jose! He was a delight to work with, and his help is so greatly … read more
Response from business owner
Thank you kindly Hannah! We are so happy to hear you had such a great service experience with our technician Jose. It was such a pleasure servicing your garage door for you on Saturday. We thank you for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Washington McCuistian
Washington McCuistian
Technician was thorough and walked through every step. Garage door almost sounds new. Great job done quickly. Highly recommended!
Response from business owner
Thank you kindly Washington! We are more than happy to hear that your service experience with our technician was so great. It was an absolute pleasure performing your garage door tune up for you on Thursday. We thank you for your time, business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Jack Arduini
Jack Arduini
Arrived less than 24 hours after I called, had my garage door fixed quickly!
Response from business owner
Thank you so much Jack! We very much appreciate your time and business, and it was such a pleasure installing your new garage door springs for you on Wednesday. Warm Regards, O’Brien Staff.
via Google
M
M
I have to say – after you guys fixed a couple of things, the garage door is so quite and moves smoothly. Thank you!!
Response from business owner
Thank you very kindly Marci! We are so happy to have been of assistance in servicing your garage door for you last week. We thank you for your time, your business, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
NettO Rubio
NettO Rubio
Excellent service, very good customer service and I really appreciated that they will send a technician who speaks Spanish
Response from business owner
Thank you very kindly Janneth! It was such a pleasure working with you on Tuesday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Tim Hoffner
Tim Hoffner
Excellent experience! Fast, great knowledge, fair price. Great work. No hassle.
Response from business owner
Thank you so much Tim! We are so happy to have been of service in replacing your garage door spring for you yesterday. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Guy Lidstad
Guy Lidstad
My O’Brien technician was fantastic he got my door adjusted quickly and accurately and I’m way better off than I was before because I had just pulled the plug I couldn’t make it work right. Now I got my garage back and I am extremely happy … read more
Response from business owner
Hello Guy! Thank you so very much for taking the time to come and leave such kind words regarding your recent and previous service experiences with us. It was an absolute pleasure working with you today! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff
via Google
Kelsi Cox
Kelsi Cox
I’m writing this review on behalf of my grandparents whose garage door would not open this morning. Brian came to the rescue promptly and identified and fixed the problem right away. Excellent service; highly recommend!
Response from business owner
Thank you kindly Kelsi! We are so happy to hear you and your grandparents had such a great service experience with our technician Brian. It was such a pleasure working with you and your family and we wish you all a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Mary Anne B
Mary Anne B
First, I want to say THANK YOU, to Amber Lee today for her kind and helpful attitude with me, especially the day after Christmas. She asked me to check a couple things on my sensors since my garage door was working, and then stopping....… read more
Response from business owner
Hello Mary Anne! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with both Brian and Amber Lee. It always makes our day to hear such amazing feedback from our valued customers. We work very hard to provide the best customer experience possible, and we are so pleased to hear we were up to your standards! It was an absolute pleasure to have been of assistance in servicing your garage door for you today! We thank you so very much for your time, your business, and it has been such a pleasure working with you over the years! We wish you and your family a very safe and happy New Year, and we look forward to working with you in 2021, and in the years to come. Warm Regards, O'Brien Staff.
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Carol nelson
Carol nelson
Brian was efficient and courteous. He fixed my problem and also gave the tracks a little TLC. Thank you, O'Brien! Your team does great work!
Response from business owner
Thank you kindly Carol! It was such a pleasure working with you today and we are so happy to hear that your service experience with Brian was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Dave Tovar
Dave Tovar
I've been using O'Brien for my home and rental properties. They respond quickly and their technicians and very friendly and knowledgeable. Brian was just out to replace springs and did a great job. Would highly recommend O'Brien.
Response from business owner
Thank you kindly Dave! We are more than happy to hear that your service experience with Brian was so great. It was an absolute pleasure replacing your garage door springs for you on Friday. We thank you for your time and business, and we look forward to continuing to work with you for many years to come! Warm Regards, O'Brien Staff.
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Susan Mishler
Susan Mishler
I used O'Brien Garage Doors in November for maintenance for my garage door. The service was done by Brian who was very professional and knowledgeable. I would recommend O'Brien for their service. My door goes up and down very smoothly … read more
Response from business owner
Thank you kindly Susan! We are so happy to hear you had such a great service experience with our technician Brian in November. It was an absolute pleasure servicing and getting your garage door working smoothly for you. We thank you for your time, your business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
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John Smith
John Smith
Prompt, Fast, Professional Service!! Even on Saturdays!!
Response from business owner
Thank you so much John! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
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Thomas Gehlsen
Thomas Gehlsen
Great service and very helpful. Great customer service! Will call again!
Response from business owner
Thank you kindly Thomas! We are so happy to have been of assistance in servicing your garage door for you last Friday, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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SALVADOR V
SALVADOR V
Thanks for the great service! Staff came earlier than the original scheduled. Staff was friendly, polite, and approachable. Staff gave me an honest assessment and throughly service. Thanks
Laurel Hansen
Laurel Hansen
Thomas G was wonderful! He diagnosed the problem quickly and was able to fix it for so much less than a new door. Very personable and professional! 🙂
Response from business owner
Thank you kindly Laurel! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing your garage door for you on Thursday. We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
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GraveGenieJo Corgi
GraveGenieJo Corgi
The work itself was excellent. There was a 3 hour window and less than 30 mins before the end of it I received a call advising an unexpected technician non availability and did I want to reschedule – "no" – I've already used up half of my … read more
Response from business owner
Hello, thank you very much for your kind words regarding the work that was done, we are very happy that you are satisfied with the workmanship! We very much apologize for the late call to see if you were able to reschedule and as well for the dispatch call not going through. It is very important that all of our customers are very satisfied, and when we hear this feedback, we will get with the proper team members right away to improve this experience. We thank you very much for your time, your business, your feedback, and we hope that you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
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Tami Schluter
Tami Schluter
After initially ordering the wrong garage door, the customer service team communicated every step with regard to the progress on my revised order. The new garage door and opener arrived quickly and the installation team hauled away all the … read more
Response from business owner
Hi Tami! Thank you so much for taking the time to leave such kind words regarding your recent service experience with our team. It always makes our day to hear such kind words from our valued customers! We are so happy to have been of service in installing your new garage door and opener for you. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Julie Bankston
Julie Bankston
I was so pleased with the service I received from O'Brien, they were prompt, fast and friendly just what their AD promotes. I was happy how the service technician took the time to teach me what I needed to know and other things to keep … read more
Response from business owner
Hello Julie! We are so happy to hear you were so pleased with your service experience with us this month. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure replacing your keypad and getting your new garage door remotes programmed for you. We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Lucy Selander
Lucy Selander
Hard workers. Arrived at 10:30 a.m. and worked hard & installed double door garage and left at 4:30. It was a big job. I would highly recommend this company. They did great clean up, too.
Response from business owner
Hello Lucy! Thank you so much for taking the time to leave such kind words regarding your recent experience with us! We are so happy to have been of service in installing your new garage door. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Michael Welter
Michael Welter
Jose came for a tune up, and quickly showed me the real problem and that a tune up wouldn't solve it! Also showed me a coupon that will save me money! Professional, fast, and trustworthy!
Response from business owner
Thank you so very much Michael! We are so happy to hear you had such a great service experience with our technician Jose. It was an absolute pleasure servicing your garage door for you on Friday! We thank you for your time, your business, and we look forward to working with you in the future! Warm Regards, O’Brien Staff.
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Mary Hammond
Mary Hammond
The whole process of investigating, estimating, getting samples, ordering was fast & effortless.Special thanks to Amberly, Ashley & Tiffany for all their help. The installation was flawless, quick & the training appreciated. Great … read more
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Richard Ramsay
Richard Ramsay
Fair pricing and did a great job! A little bit of an up sell, but not hardcore and pretty relaxed. Willing to only get some what I needed.
Response from business owner
Hi Mr. Ramsay! Thank you so much for taking the time to come and leave kind words regarding your recent experience with us! We are very happy to have been of service in repairing your garage door system, and we very much appreciate your time and your business! Customer care is our top priority, and as it is always our goal to make sure we are very thorough and that the system is working in tip top shape, we are so happy that you were satisfied with your visit! We look forward to being of service for many years to come with any garage door repair needs you may have in the future, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Paul Thompson
Paul Thompson
Sam is 19 years old and has been replacing and repairing garage doors with his Dad since he was knee high. He put in a new belt drive opener and rollers and keypad and we realized my 2004 Prius is so old it couldn't receive the newest … read more
Response from business owner
Hello Paul! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Sam and our team. It was such a pleasure installing your garage door opener for you last week and we are very happy to hear that opening your garage door no longer awakens the neighborhood dogs! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Scottie Bahr
Scottie Bahr
Good communication from dispatch regarding the technicians status. And once the tech was on site, he was efficient and professional.
Response from business owner
Hello Scottie! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in changing out your garage door spring for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
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Andrea Schwenk
Andrea Schwenk
We had a great experience with O'Brien Garage Doors. From our experience with Jose who came to measure and did a great job recommending a door to fit our needs to the communication prior to install to the install itself, service was … read more
Response from business owner
Hello Andrea! Thank you so much for taking the time to leave such kind words regarding your recent experience with Jose and our team! We are so happy to have been of service in installing your new garage door. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Troy Couillard
Troy Couillard
The installer was very professional and helpful
Response from business owner
Thank you very much Troy! We are so happy to have been of service in replacing your garage door opener, and servicing your garage door! We thank you very much for your time, your business, and we hope that you have a wonderful beautiful weekend! Warm Regards, O'Brien Staff.
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Mary Lou Cohen
Mary Lou Cohen
We have had O'Brien service twice in 6 years and very pleased with their work but equally so their customer service. Jose and Nicholas were a great team. Thank you!
Response from business owner
Hi Mary Lou! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! It is always so nice to hear that our customers are satisfied. We are so happy to have been of service with your garage door needs! We hope that you have a wonderful rest of your week, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Jimmy Milligan
Jimmy Milligan
Fantastic experience with O’Brien Garage Doors. Our cable snapped, trapping both of our cars in the garage. I was able to schedule an appointment quickly and Jose did an awesome job with the repair. Very quick and professional. Jose was … read more
Response from business owner
Thank you so very much Jimmy for taking the time to come and leave such kind, positive words on your recent experience with Jose! It was such a pleasure getting you taken care of quickly so that you were able to get out of your garage and move forward with your week. We very much appreciate your time and business and look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Hai Nguyen
Hai Nguyen
Not much to say except that the visit and fix to our garage door (snapped cord with rusted hinges) went pretty painlessly and flawlessly. Jose was really easy to work with and I felt like he was interested in helping us understand the state… read more
Response from business owner
Thank you so very much Hai for taking the extra time to come and share such kind words regarding your recent service with Jose! We truly appreciate your time, your business, and are glad we were able to work with you on your repair. We look forward to working with you for many years to come and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Aaron Boyer
Aaron Boyer
Looking through the numerous positive reviews is a testament to the professionalism and workmanship of O'Brien Garage Doors and Jerred specifically.Jerred came out to do a tune up and install weatherstripping. He ended up replacing the … read more
Response from business owner
Thank you so so very much Mr. Boyer for coming and taking the time to leave such kind feedback on your recent experience with Jerred! We truly appreciate your time in having us to your home and choosing to work with us. It is always such a pleasure to work with our valued customers such as yourself. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Matt Swenson
Matt Swenson
Jerred from O'Brien just finished up a full tune-up, track alignment, and roller upgrade on our garage door. I liked his positive attitude and the care he has for doing his job right. Easy to work with, simple appointment scheduling, on-… read more
Response from business owner
Thank you so very much Mr. Swenson for taking the time to come and share kind words regarding your experience yesterday with Jerred! It was such a pleasure working with you! We very much appreciate your time, your business, and looking forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Tim Bullock
Tim Bullock
Highly recommend! Fast service! Replaced broken springs some cracked brackets, and replaced rollers with higher quality with bearings.
Response from business owner
Thank you so very much Tim for taking the time to come and provide kind words regarding your experience with us last week! We very much appreciate your time and business and look forward to working with you for many years to come! Enjoy this beautiful weather! Warm Regards, O'Brien Staff.
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Colleen Peterson
Colleen Peterson
I have used O'Brien twice and the service is beyond excellent. Each time I was told what the problem was and the options I had to fix it. On time, quality parts, knowledgeable and friendly technician. I had a broken spring which caused the … read more
Response from business owner
Hello Colleen! Thank you so very much for taking the time to come and leave such kind words regarding your recent and past experiences with us. We are so happy to have been of assistance in servicing your garage door for you yesterday. It has been such a pleasure working with you over the years! We thank you for your time, your business, and look forward to working with you in the Spring, and in the years to come. Warm Regards, O'Brien Staff.
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Kaitlin Strand
Kaitlin Strand
Friendly, fast, explained everything to me very clearly so I would understand exactly what needed to be done and why – so helpful!
Response from business owner
Hi Kaitlin! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! We are so happy that we were able to get you all taken care of with your garage door repair! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Yunus Balioglu
Yunus Balioglu
After getting estimates from three different companies including O'Brien Garage Doors, O'Brien had the best pricing. They provided a clean and simple estimate, and were even willing to put in a temporary fix for no cost until my new garage … read more
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Serving Minneapolis, MN and the Hennepin County Area